Frequently Asked Questions
1.) I’ve decided on cremation. Can I still have a funeral service and a viewing?
Cremation is a final form of disposition of your loved one and an alternative to burial and can take place at any time before or after any services or ceremonies your family wishes to have for your loved one.
2.) What should I do if the death occurs in the middle of the night or on the weekend?
We have staff available 24 hours a day, 7 days a week, 365 days a year. Simply call our office and we will help you from there. We do not charge extra for weekends or evenings. There may be an extra mileage fee if outside the Portland Metro/Tri-County/Vancouver area, please inquire with our staff.
3.) Is embalming a requirement?
Embalming is not required by law; however, with certain arrangements it may be necessary.
4.) What is the purpose of embalming?
The purpose of embalming is to provide preservation and disinfection of a deceased persons remains.
5.) What religions do you have experience with?
We help families of all types of religions and faith’s and are here to help you put together a service that will be meaningful to your loved one.
6.) What does a funeral cost?
Funeral costs range in price based on the arrangements being chosen for your loved one.
7.) How do I obtain cemetery property?
We can help families with cemetery arrangements in any cemetery with-in our state or abroad. You can also arrange cemetery property in any cemetery of your choice by visiting the cemetery grounds and speaking with their representative’s in person.
8.) Does cremation cost less than burial?
Cremation is a form of final disposition and an alternative to burial. Therefore, the cost varies as much with cremation as it does with burial, based on the arrangements chosen for your loved one. It can typically be less expensive due not having the added costs of cemetery property, casket, etc.
9.) What is the difference in a Funeral Service and a Memorial Service?
A funeral service is a service where your loved ones body is physically present and a memorial service is a gathering with the absence of the physical body of your loved one.
10.) How do we arrange a Memorial Service?
We have knowledgeable and experienced funeral directors who can give you options and guidance to arrange a meaningful service for your loved one.
11.) What options do I have if I choose cremation?
Cremation is only a choice for the final disposition of your loved one and an alternative to burial. All options are available to you from an immediate cremation without any services being held to a full traditional funeral with viewing.
12.) What should I be prepared to provide when going to the funeral home to make funeral arrangements?
When making funeral arrangements there will be several things that are discussed. Aside from the actual funeral or memorial options we will need to gather biographical information about your loved one that will be used to help complete the death certificate. You can find a memorial preparation guide on our website that will help you with the information required.
13.) Who contacts the Social Security Administration when a death occurs?
Both the funeral home and family does. The funeral home notifies social security by a Statement of Death by a Funeral Director. However, it is necessary for the next of kin to notify Social Security directly, either by phone or in person, to reflect the new benefit status and eligibility as determined by Social Security.
14.) Does the Social Security Administration offer a death benefit?
Social Security will sometimes pay a one-time survivor benefit of $255.00 to a surviving spouse or dependent children based on the eligibility of the deceased. Please notify Social Security directly for your loved ones specific social security benefits.
15.) I am a Veteran; does the VA pay for my funeral?
The Veterans Administration does not cover funeral home expenses. They will provide for placement, either burial or of cremated remains, in a National Cemetery for an honorably discharged veteran based on the Veterans Administration verification of eligibility. In some cases, the VA may reimburse additional burial benefits to certain veterans based on their eligibility.
16.) I am the spouse of a Veteran; do I qualify for burial in a National Cemetery?
Yes. The Veterans Administration will provide cemetery benefits for the spouse of an eligible veteran and any dependent child who may pass away.
17.) Where is the closest National Cemetery?
The closest National Cemetery is Willamette National Cemetery located here in Portland, Oregon.
18.) Can I use my Life Insurance to pay for funeral expenses?
In certain circumstances we will allow payment for funeral expenses to come from a life insurance policy so long as the policy is both assignable to a funeral home and the funds are verified at least 48 hours prior to any services being rendered.
19.) Is pre-planning funeral arrangements a good idea?
Pre-planning is a good idea for many reasons. One benefit to pre-planning is that it removes the burden from your family of not knowing what your wishes are. Another benefit of pre-planning is that all of the decisions are made at a time where there is not the added stress and emotions that naturally come along with losing a loved one. Also, pre-planning a funeral can be cost saving and financially beneficial, alleviating your family from the burden of having to come up with the expenses themselves at the time of a death.
20.) Can my prepaid arrangements be transferred, if I move?
Yes. When you prepay for your funeral expenses, that money is placed in a separate account designated for you only. Should you move, that money will be available to any funeral home you choose to help pay for your expenses.
21.) What payment options do you offer for funerals?
When a death has occurred, our payment policy is the arrangements are to be paid in full 48 hours prior to any services being provided and can be paid by cash, check, credit card, and in some instances life insurance policies.For pre-paid funerals, a wide variety of options are available to you from a one-time payment in full to setting up monthly installments based on your budget. We have a pre-planning staff member here to assist you with the best option for your personal needs.
22.) What do funeral directors do?
Funeral Directors provide you with information and options as you go through the death of a loved one. They are there from the time of the death assisting you all the way through the process of planning, coordinating, answering questions, and then there to help implement those choices made by the family and/or the deceased regarding any services and ceremonies including the final disposition of your loved ones remains.
23.) What purpose does a funeral ceremony or memorial service serve?
Funerals ceremonies and memorial services are an important first step in the grieving process. It is a way to recognize the loss and to remember the life of the ones we love. Offering a time to gather provides a way for friends and family to offer mutual support to one another and a time to reflect on the life lived.